Chairman's Message

A Letter from jennifer robertson
Chairman of the Financial Service Centers of America

 Thank you for visiting the Financial Service Centers of America (FiSCA) website. FiSCA is a national trade association that represents thousands   of financial services providers across the country.

 For more than 60 years, our financial services providers served millions of unbanked or underbanked Americans. The types of services our   members provide include money orders, electronic bill payments, money transfers, small dollar, short-term loans, ATM access, government   benefit and payroll payments, payday advance, tax preparation, prepaid debit cards, deposit acceptance services, and numerous other   financial and consumer services.

 FiSCA members regularly advocate on behalf of our customers and ensure customer voices are heard by state and federal legislators. In the   current divisive political environment, FISCA’s continuing presence in our nation’s capital is critical to retaining our ability to support our   customers’ access to funds, often covering basic life needs as well as emergency expenses. For example, on the federal front, we are grateful   that Director Kraninger of the CFPB finalized a delay of the compliance date for the ability to repay provisions of the 2017 Small-Dollar Rule.

FISCA and its members submitted thousands of comment letters to support Director Kraninger’s rulemaking to fully rescind these provisions and preserve our customers’ access to credit.  FISCA is also supporting efforts to urge Director Kraninger to commence a rulemaking to further address the payments provisions of the 2017 Small-Dollar Rule.

FiSCA and its members believe that Americans have a right to financial freedom that must be protected now more than ever. We are proud to serve our communities and will continue to stand together as an industry to protect our businesses and, just as importantly, our customers. 


Jennifer Robertson