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The Evolution of
the Financial Service Center Industry
From its
inception in the 1930s, largely as a response to the banking practices
of the Depression era and changes in employer payment practices, the
financial service center industry has evolved to become the pivotal
link to the payments system for millions of Americans. These people
opt for convenience or reasons of personal preference to use our
facilities instead of the traditional banking system.
Just as many
consumers prefer the convenience of specialty stores to large
department stores, so, too, do many consumers in selecting the
convenience of financial service centers over banks.
The convenience factor is supported by
the fact that nearly 60 percent of FiSCA member customers maintain a
savings or checking account at a bank or credit union. They prefer
FiSCA members because of the nearby neighborhood locations and longer
hours of operation, and the friendly service they find from our
staffs.
Emergence of a
National Association Representing the Check Cashing Industry
The growth of the
industry was stimulated, in part, by the passage of the Bank
Deregulation Act of 1980, which removed deposit rate ceilings and led
to explicit pricing for bank deposit services. Faced with a new
banking environment, consumers demanded increased convenience and
lower costs in fulfilling their financial services needs. As a result,
community-based check cashing centers which provide more convenient
access to financial services became increasingly utilized. In 1987,
the National Check Cashers Association (NaCCA) was established to
represent the members of this growing industry. Increases in fees
charged by traditional banks have caused many Americans to look for
less costly, fee based options that do not require customers to
maintain a large average daily balances.
To reflect the
industry's growing role, members voted to change the organization's
name to the Financial Service Centers of America (FiSCA), effective,
January 1, 2000.
Today, FiSCA, with
a membership of more than 5,000 individual financial service centers
across the United States, is the industry’s leading voice on
legislative, regulatory and business issues.
An Evolving
Industry
Financial service
center businesses range from small companies with one to three
locations, to publicly traded national companies with hundreds of
stores. Most states regulate the business in one form or another,
often using the same regulatory bodies that oversee banks and credit
unions. States regulators often set rates for fees that can be charged
for certain services and the open market also functions to keep rates
low for consumers.
The financial
service center industry has grown in recent years as new products,
such as deferred deposit services, prepaid debit cards and deposit
acceptance services have grown in popularity among consumers.
Additionally, new players are entering the market. Some banks and
credit unions have opened stand alone check cashing operations. Major
national retailers, such as Wal-Mart and 7-Eleven have launched
financial service products that provide check cashing, money wiring
and money order sales. All of this has created a more competitive
marketplace and additional consumer options.
FiSCA believes
that industry rates and fees are properly determined by local business
and market conditions. The association opposes rate and fee regulation
at the federal level, and works closely with local, state and federal
government to ensure the integrity of the financial service center
industry. FiSCA has been praised for its efforts to help implement the
U.S. PATRIOT Act, which was put into place to fight money laundering
that could be used to support terrorism activities. FiSCA and its
members fully cooperate with initiatives aimed at protecting and
enhancing consumer access to the financial services they need and
want.
{For more about
the Financial Service Centers of America, visit: FiSCA Facts.}
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