Industry Research

In recent years, a great deal of research has been conducted on issues surrounding underbanked and unbanked consumers, including the products and services they use and their preferences. Some of this has been generated by FiSCA; in addition, a variety of other, third-party research is available.  Both are available below:

FiSCA Research

The FDIC Small Dollar Loan Pilot Program: A Case Study of a Misguided Approach to Satisfying Consumers' Need for Small Dollar Credit
FiSCA, October 2009
FiSCA has prepared an extensive analysis and critique of the FDIC’s two-year Small Dollar Loan Pilot Program based on the agency’s mid-term report which was issued earlier this year. The FiSCA report: “The FDIC Small Dollar Loan Pilot Program: A Case Study of a Misguided Approach to Satisfying Consumers' Need for Small Dollar Credit,” identifies a number of shortcomings with the pilot program and reasons why the program is likely to be unsuccessful.
Read press release here

 

The Cost of Providing Payday Loans in a U.S. Multi-line Operator Environment
Ernst & Young, September 2009

In order to address unsubstantiated claims regarding the cost of small, short-term loans, also known as payday advance (PDA) loans, Financial Service Centers of America, Inc. (FiSCA) engaged the firm of Ernst & Young LLP to perform an economic survey analysis of the cost to provide consumers with this form of credit through stores that offer many other financial products as well (also known as multi-line operators). The data obtained through this nationwide survey of FiSCA members clearly illustrates that payday loans are priced fairly and equitably for consumers seeking small dollar loans to address unexpected financial shortfalls.
Read press release here.

 

FiSCA "Economic Inclusion" Advocacy Program

On October 24th 2007, at the invitation of FDIC Chairman Sheila Bair, FiSCA representatives Chairman Joe Coleman and Patricia Cirillo, PhD, of Cypress Research Group, appeared before the FDIC Committee on Economic Inclusion (comE-IN), to speak on the topic “Money Services Businesses – Access to the Banking System.” 


In preparation for this meeting FiSCA created a powerful and comprehensive document for the Committee members detailing the Financial Service Center industry; history, business model, customers and their activity with us, and more.

Highlights of this document (download below), "Economic Inclusion:  Meeting the Financial Needs of Low-and Moderate-Income Consumers Through Financial Service Centers" include:

  • A statistical overview of the Financial Service Center industry, its size, volume and scope as well as its customers and their satisfaction ratings of the industry, based on statistics, never before available
  • A discussion of the differences between the bank and FSC business models
  • An overview of FiSCA’s Consumer Empowerment Program
  • A discussion addressing bank discontinuance issues.
  • Ten proposals made by FiSCA to comE-IN
  • Three studies referenced within the presentation


Click to download presentation, or document by section:

Document

PowerPoint Presentation


Independent Research

A number of independent studies and research papers have been conducted on various aspects of the alternative financial service center industry, its products and/or its customers. Examples of that industry research can be found below:

Restricting Consumer Credit Access:  Household Survey Evidence on Effects Around the Oregon Rate Cap*
By Jonathan Zinman
Click here for more information 
(PDF)

Payday Holiday: How Households Fare after Payday Credit Bans
By Donald P. Morgan and Michael R. Strain (staff report from the Federal Reserve Bank of New York)
Click here for more information (PDF)

Defining and Detecting Predatory Lending
By Donald P. Morgan and Samuel G. Hanson (staff report from the Federal Reserve Bank of New York)
Click here for more information

Bank Fees: Federal Banking Regulators Could Better Ensure that Consumers have Required Disclosure Documents Prior to Opening Checking or Savings Accounts
GAO study issued January 2008 (GAO-08-281)
Click here for more information (PDF)

Serving the Financial Needs of Low-income Consumers
By James R. Wells, Jr.
Click here for more information (PDF)

Payday Lending: Do Outrageous Prices Necessarily Mean Outrageous Profits?
By Aaron Huckstep, Fordham University School of Law
Click here for more information

Give Credit Where Credit Is Due
Increasing Access to Affordable Mainstream Credit Using Alternative Data
By Michael A. Turner, Alyssa Stewart Lee, Ann Schnare, Robin Varghese, and Patrick D. Walker
Click here for more information

Payday Lending and Public Policy: What Elected Officials Should Know
By Tom Lehman, Ph.D., Associate Professor of Economics Indiana Wesleyan University
Click here for more information