General Session 1

Greeting the crowd

Conference Chairman Manny Levy

Delivering the
"State of the Association" 

FiSCA Chairman Joe Coleman

Welcoming a very special guest...

Executive Director Hank Shyne welcomes the "President" himself!

Giving attendees his point of view on the valuable financial services the FSC industry offers

Introducing the Conference Theme

Gerald Goldman, FiSCA General Counsel

"Expanding the Industry's Culture that Values Our Customers"

Ed D'Alessio, FiSCA Deputy
General Counsel, moderates a
  distinguished panel devoted
to the conference theme

Speakers included:

• Gwen Bézard, Aite Group
• Joe Coleman, FiSCA Chairman
• Jim Higgins, Marketing Expert
• Judy Rosemarin, Customer Service Expert

General Session 2: 

Networking before the session

Ed D'Alessio presides over the FiSCA Annual Meeting

Officers and Directors are elected

Jon Nelson of NetSpend discusses the National Savings Program

Panel Discussion:

"A New View on Banking Relationships" 

Scott McClain, FiSCA Deputy General Counsel, leads the discussion

Distinguished panel of experts included: 

Peter Djinis, former Executive Assistant Director for Regulatory Policy, FinCEN
Debra L. Novak, Chief, Anti-Money Laundering Section, Associate Director, Division of Supervision & Consumer Protection, FDIC
Terry Keenan, MB Financial
Geoffrey Roean, Republic Bank of Chicago
Larry Slonina, U.S. Advisory Services, Inc.

Luncheon

FiSCA Scholarship Program

National Scholarship Presentation is made by Scholarship Committee Chairman Sandy Herman  

 Stanford University freshman
Brandon Barbella of Burbank, CA
accepts his 2009 scholarship award

Remarks by Marc Morial, President and CEO,
National Urban League

Keynote Speaker Morial addresses a full house of FiSCA attendees at the Luncheon

General Session 3:

Industry News

Bill Murray of MWW Group presenting on FiSCA's National Grassroots Campaign . . . . .

  . . . . . and answering FiSCA
members' questions

.

Beltway Update by Bill Sellery

Dr. Russ O'Haver, Partner/Transfer Pricing at Ernst & Young, speaking about the E & Y study

Pat Cirillo, President of Cypress Research presenting the 2009 FiSCA Member Industry Research Survey

Consumer Financial Protection Agency Discussion Panel
Bill Sellery, John Allison (Commissioner of the Mississippi
Department of Banking and Consumer Finance), and
Wright Andrews, lobbyist with Butera & Andrews